Managed Print Services
OCM International has long recognised the growing need for companies to accurately audit, manage and consolidate their entire fleet of print devices, to help reach that goal OCM developed OCM Click Tracker™.
OCM Click Tracker is a manufacturer independent solution which provides central management of an entire fleet of printers and multifunction devices providing you with the necessary tools and management information to reduce document output costs and offer the ability to consolidate print devices throughout your entire organisation.
In a world of spiraling printing costs, OCM Click Tracker will put control of your print out devices back into your hands. But that’s not all; OCM Click Tracker provides accurate validation of the usage of all printers, photocopiers and multifunction devices throughout your organisation. You can use this information to re-deploy your office equipment to maximise its efficiency and implement a device consolidation strategy.
Automatic Device Discovery and Meter Reading
When installed on your network OCM Click Tracker will automatically discover what printers and multifunction devices are on your network, once OCM Click Tracker has detected all of your network attached devices it will automatically capture the device details including device manufacturer, model, serial number and meter readings. Having captured all of the data, the OCM Click Tracker scheduler will automatically email the captured data and output volumes to specific in house users, help centre or service provider.Automating this time consuming procedure enables quicker turn-around time for billing and payment processes.
Live Status and Device Error Alerts
OCM Click Trackers central management console will alert your help centre or technical support service provider with error messages and information about the live status of your fleet of network attached devices which can be automatically emailed to the appropriate support person or service centre allowing instantaneous response time to the alert generated, minimising device down time and increasing device utilisation.
Remote Print Fleet Management
OCM Click Tracker Fleet Manager is a generic and manufacturer independent solution which provides central management of your fleet of printers and multifunction devices installed throughout your entire customer base, providing you with the necessary tools and management information which will allow you to automate the collection of device meter readings, forecast consumable usage, manage preventative maintenance cycles and provide a proactive support service to your customers.
OCM Click Tracker Fleet Manager module will give you the tools to offer a bespoke Managed Print Service (MPS); accurate validation of the usage of all printers, photocopiers and multifunction devices throughout your customer base. The information generated by the reports can be used to evaluate device efficiency while importantly increasing sales opportunities.
Create Instant Device Reports
OCM Click Tracker’s comprehensive device reports facility allows you to monitor a wide range of print order trends, from quarterly reports covering your entire customer base to specific time periods for single clients or specific types of devices. Its pinpoint accuracy puts you in control of your customers print volumes and device activity allowing you to forecast your customers requirement for more or bigger print devices
Identify Colour Meter Readings
OCM Click Tracker will automatically identify a colour print device once detected Click Tracker will capture the total, mono and colour meter readings of that colour device. Allowing the reseller to present and invoice separately all colour and all mono print output.
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